After-Hours Emergency Deliveries

• Available for existing customers only

• Emergency fee: $125

• Minimum delivery: 100 gallons

For everyone’s safety, please make sure of the following before calling:

• Clear access: The driver must have a safe, open path to the fill pipe—remember, the delivery will happen in the dark.

• Working whistle: Your tank’s whistle must be in good working order to prevent spills.

• Avoid duplicate deliveries: If you’ve already scheduled a delivery and then run out before we arrive, please call the office right away so we can cancel your scheduled delivery!

After-Hours Emergency Calls
Please note: the after-hours emergency fee is non-refundable.

Before you call, take a moment to check the following common issues to avoid unnecessary fees:

• Fuel level: Are you truly out of fuel, or could it be a service issue? (Knocking does not indicate the tank is empty)

• Delivery history: When was your last order? Does running out make sense with your typical usage?

• Gauge accuracy: Is your tank gauge working properly, or could it be giving a false reading?

• Equipment settings: Has your furnace or boiler been switched off by accident and never turned back on?

• Thermostat power: Are the batteries in your thermostat still good? Swapping them out sometimes restores heat.

We do not perform service work. If you need service, please see our FAQ page for contact information for trusted local companies we recommend.